1. Free Trial
Every RunMark account starts with a 30-day free trial with full access to paid features. No credit card is required to start a trial, and you will not be charged unless you choose a paid plan.
Legal
Refund Policy
Last updated: August 11, 2026
2. No Refunds on Paid Plans
Because the free trial gives you a full opportunity to evaluate RunMark before paying, payments for monthly and yearly subscriptions are non-refundable once charged.
3. Cancellations
You can cancel a paid subscription at any time from your billing settings. Cancellation stops future billing and takes effect at the end of your current billing period; it does not refund the current period.
4. Billing Errors
If you believe you were charged in error — for example, a duplicate charge or an incorrect amount — contact support@runmark.app and we will investigate and correct genuine billing mistakes.
5. Chargebacks
Please contact us before initiating a chargeback with your bank or card issuer. We're able to resolve most billing issues directly, and faster than a dispute process.
6. Contact
For billing or refund questions, contact support@runmark.app.